Refund & Return Policy

At Samuel’s Anointed Roots, every product is created with care, intention, and attention to quality. Due to the personal nature of hair, scalp, and beard care products, we are unable to accept returns or offer refunds on opened or used items for hygiene and safety reasons.

If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery at [your email address] with your order number and photos of the issue. We will gladly work with you to provide a replacement or appropriate resolution.

Unused and unopened products may be eligible for return within 14 days of delivery. Return shipping costs are the responsibility of the customer unless the error was made on our part.

Please note:

• Results vary from person to person.

• Consistency, overall hair practices, and individual scalp conditions all play a role in healthy hair and beard growth.

• Samuel’s Anointed Roots does not guarantee specific growth results.

Our goal is to provide products that support nourishment, healthy routines, and intentional care from the root. If you have questions about which products are best for your needs, we are always happy to help before purchase.

Thank you for supporting our faith-based business and allowing us to be part of your journey.